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updatedAt: 2026-03-27T21:54:24.000Z
agentTools:
projectIndex: https://docs.skipify.com/llms.txt
---
# Viewing and Managing Paylinks
Learn how to view and manage previously created Paylinks
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# Viewing Paylinks
There are two ways to view Paylinks that have been sent:
## Recently Sent Paylinks
The five most recently sent Paylinks will appear on the **Send Paylinks** tab within the **Paylinks** page
## View All Paylinks
The **View all Paylinks** tab within the **Paylinks** page offers a more detailed view with options to search and filter.
### Search
The search bar allows you to search for Paylinks using the following:
* Customer details
* Merchant name
* Skipify OrderID
* Amount
### Filters
Filters allow you to further refine your search by:
* Status
* Date Range
* Amount
* Customer(s)
# Managing Paylinks
## Paylinks Status
The options available for managing Paylinks depend on the link's current status:
**Sent** - The Paylink has been delivered but not opened
**Opened** - The Paylink was opened but payment has not been submitted
**Paid** - The Paylink has been paid in full
**Canceled** - The Paylink was canceled by the merchant
**Expired** - The Paylink expired before payment was submitted
**Failed** - The Paylink was not delivered
### Recently Sent Paylinks
From the **Send Paylinks** tab within the **Paylinks** page, you can manage the five most recently sent Paylinks.
Expanding the Paylink frame by clicking the down-arrow allows you to view the available [management options](https://docs.skipify.com/docs/hosted-paylinks-view-and-manage#manage-options) and more details such as the:
**Merchant Name** - The name of the merchant who created the Paylink
Expanding the PayLink frame by clicking the down-arrow allows you to view the available [management options](https://docs.skipify.com/docs/hosted-paylinks-view-and-manage#manage-options) and more details such as the:
**Merchant Name** - The name of the merchant who created the PayLink
**Description** - A message or identifiers such as invoice or order numbers
**Skipify OrderID** - Skipify's unique identifier for the Paylink
**History** - Displays all changes in the Paylink's status
### View all Paylinks
You may also manage Paylinks from the **View all Paylinks** tab within the **Paylinks** by clicking on the *more horizontal* menu.
## Manage Options
Depending on the status, the following options are available when managing sent Paylinks:
### Edit
The edit option allows you to update the Paylink's description and expiration date. Any additional changes require you to cancel the Paylink and create a new one.
*Example* : There was a mistake in the invoice number that was added to the description field.
### Resend
This option allows you to resend the Paylink. This option is not available for Paylinks which have already been paid.
*Example* : The customer accidentally deleted the text or email before they could submit payment.
### Cancel
Canceling a Paylink will prevent the recipient from making a payment using that specific link. This action voids the Paylink and can only be used if payment has not been collected.
*Example* : The incorrect amount was entered when the Paylink was created.
### Refund
Refunds may be processed in full or partially. When processing a refund, you will see the following information:
**Available amount to refund** - This is the remaining balance that has been paid by the customer.
*Example* : If the paid amount totaled $5.00 and a refund had previously been issued for $2.50, the current *Available amount to refund* would show a remaining balance of $2.50.
**Refund amount** - This is the amount you will be refunding on this transaction based on the amount entered in the *Refund Amount* field.
If a Paylink has been fully refunded, a banner will be displayed and you will be unable to refund any additional amounts.
> 📘 Note
>
> All transactions may be refunded in whole or partially regardless of the customer's enrollment to Skipify
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